Helpful Articles

Few people are prepared for the moment it happens.

When somebody dies at home, it can be an emotional and overwhelming experience, particularly if it is unexpected.

One of the first things many families ask is:

“What do we do now?”

The first step is usually to contact a doctor or emergency services, depending on the circumstances.

Once the death has been confirmed, a funeral director can assist with the next steps.

At Phillip Stephens Funerals, we guide families throughout Hobart and Southern Tasmania through this process every day.

Many people worry they need to make immediate decisions.

In reality, there is time.

Time to gather family.

Time to ask questions.

Time to understand the options available.

Our role is to help families navigate each stage with clarity and care.

We can assist with:

• transfer of your loved one into care
• explaining available options
• funeral planning
• cremation or burial arrangements
• documentation and paperwork

During these early hours, many families simply need reassurance.

They need somebody who understands the process and can guide them forward.

Because while every family’s situation is different, no family should feel they have to figure everything out alone.

FAQ

Who should I call when someone dies at home?
Contact a doctor or emergency services first, depending on the circumstances.

Can Phillip Stephens Funerals help immediately?
Yes. We provide support and guidance for families throughout Southern Tasmania.

What areas do Phillip Stephens Funerals service?
Mornington, Montagu Bay, Hobart, Clarence, Sorell and surrounding communities.

Do I need to make funeral decisions immediately?
No. There is time to understand your options and discuss arrangements with family.